Guides and checklists

Guides and checklists.

Short, practical and printable. Each one takes about ten minutes to read, and each one is meant to be used on a Friday afternoon with the people who do the work.

Guide The One Process Rule Write down one process this week, and why that single step changes more than any software. Ten minutes to read, one week to do. Get the guide Guide The Friday Audit A one-page checklist for finding the work a system should be doing. Print it, sit with your team on a Friday afternoon, and fill it in. Get the guide Guide Your Data and the New Tools: A Plain-English Guide Where your data goes in the common tools, what the terms actually say, and what to watch for before anyone on your team pastes a customer list into a chat box. Get the guide Guide What to Ask Before Hiring Anyone for This The full question list, with what a good answer sounds like and what a bad one hides. Use it on us too. Get the guide

Start with a conversation.

Tell us where the operation is constrained. We will tell you what is worth doing, what is not, and whether an assessment makes sense.

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